Privacy policy

At lexacont.com we keep information about you according to the highest standards.

 

Over the years, we have built strict procedures and rules to protect your personal data.

The European Union has adopted a document called the General Data Protection Regulation (EU) 2016/679 of the European Parliament and the Council from 27.04.2016, which we will simply call the “Regulation“, in order to protect the use of your personal data. According to the Regulation, “personal data” is any information that concerns you and through which you can be identified. The Regulation calls the use of your personal data “processing” and this may be not only their collection by us when you use the services of lexacont.com (the “services“), but also any other action with them.

Our principles for the protection of your personal data:

• Legality and transparency

We process your personal data in accordance with the law and in an honest and transparent manner:

1. in order to comply with our obligations to you when providing our services;
2. with your consent, when necessary;
3. in order to legitimately carry out our activities, implement innovations and seamless user experience;
4. for another legitimate purpose.

You decide whether and how to use our services. The registration forms you fill in have marked mandatory fields, without which it is impossible to provide you with the relevant service or part of it, but everything else is up to you.

• The right to an informed choice

We always provide accurate information and give you the right to choose the type of personal data we collect from you, as well as the purposes and timeframe for which we collect and process it. We will not use your personal data for purposes incompatible with these principles, with our Privacy Policy or with specific notifications related to our services.

• Access to your data

We provide reasonable access and the ability to view, correct, supplement, transfer or delete your personal data shared with us.

• Limitation of objectives

We use your personal data only for the purposes specified at the time of their collection, as well as for additional purposes compatible with them and in accordance with the law.

• Data security

To protect your personal data from misuse, we apply strict measures to protect the information we store and require the same level of security from our partners to whom we provide it in order to fulfill our obligations.

• Reporting for further transfer

We share your personal data with third parties only if they are obliged to provide them with the same levels of protection as we provide.

 

How we use your data

We use personal data in order to fulfill our obligations to you. We need the data in order to be able to maintain active communication with you in connection with our services (for payments made and others).

To ensure that you can use the lexacont.com website, we maintain accurate contact and registration information, provide comprehensive customer support, and offer services and features that you are interested in.

 

Protection of your identity

We take care of the security of your information stored with us. When you interact with us, we are committed to taking reasonable steps to verify your identity, such as your username and password, before giving you access to your personal information.

 

Advertisement

We provide you with promotional offers in accordance with your interests in services. This may be related to automatic data collection tools. We may share some information about you with marketing service providers and digital marketing networks to show you ads that are of interest to you.

 

What type of data do we collect

The personal information we collect from you depends on the services you use and may include the following:

1. Information you provide directly

• Information for feedback (e.g. name, address, telephone number, e-mail address and other similar contact details).
• Data needed to process payments and to prevent fraud.
• Account details – information about how you buy or register for our services, types of services, transaction and payment history, and other information related to your account.
• Secure access data – we collect user IDs, passwords, password reminders and other similar security information related to authentication and access to your accounts.
• Demographics – such as the country you live in, gender, age, general information about your education.
• Preferences – We collect information about your preferences and interests in relation to our services (from what you share with us and from the conclusions we draw based on the facts provided) and your preferences for receiving messages from us to improve the service. which we provide.
• Data from social networks – we offer features for social media that allow you to share information with your social networks and communicate with us through the websites of various social media. Using these features may result in the collection and sharing of information about you, depending on the feature. That’s why it’s important to familiarize yourself with the privacy policies and settings of the social media sites you use.
• Other unique identifying information – for example, data that you provide to us in person, online, by phone or by mail or other customer service channels, answers to questions from user surveys, as well as additional information that we collect to facilitate the provision of our services and to answer your questions.

Remember that you are not required to share the personal information we require, although in some cases, if you choose not to share this information, we will not be able to provide you with our services, certain specialized features, or respond to your inquiries effectively.

2. Information that we collect automatically when you use our services

• information about your visit and activity on our website, including the content you view and use. Some of this information is collected through our automated data collection tools, which include cookies and web bookmarks.

Information from third parties

• We receive information from third parties that we believe is reliable and that is publicly available. Such information is personal information such as name, address, email address, interests and certain demographics.

 

How we protect your data

At lexacont.com, we have put in place reasonable technical and administrative measures to protect the personal data we process to ensure that unauthorized persons do not have access to them and prevent their leakage, as well as to ensure their proper use in accordance with the law and for a period of time. , in which we legitimately need this data.

 

How we share your data

We only share your personal information like this:

• Sharing with service providers

We use service providers who perform certain activities on our behalf. These service providers may be located in the European Union and the European Economic Area, as well as in the United States or other countries around the world, and may offer services such as credit card payment processing, customer support, order fulfillment, products, content customization, IT services, email service providers, data hosting. Our service providers are obliged by our legal relations and legal regulations to protect the personal data received from us and are not allowed to use them for purposes other than to provide the services in accordance with our instructions.

 

• Compliance with the law

We may share your personal information if we are required to:

1. respond to duly authorized requests for information from law enforcement authorities, as well as comply with national security and other law enforcement requirements;
2. we comply with a law, ordinance, subpoena or court order;
3. investigate and help prevent security threats, fraud or other criminal or malicious activity;
4. to protect the rights or personal safety of our employees and third parties in accordance with applicable law.

 

How you can get more information from us

• If you have requested to receive messages, you can opt out of receiving them by disabling the option in your account.

 

Ads and offers on third party sites

• We use and allow ad networks and other third parties to use cookies and other automated data collection tools to determine how you interact with our website, messages and services, and with certain partner websites, and to identify your interests, to create profiles and segments by interests in order to offer the most useful and suitable Services for you.

 

How we use automatic data collection tools

We use and permit certain other companies to use cookies, web bookmarks and other similar technologies (“automatic data collection tools“) in connection with our services. We do this to understand how you use our services and how to improve your user experience.

• What are cookies?

Cookies are text computer data stored in the user’s browser intended for use by web pages. This data allows to identify the user’s device and the correct behavior of a web page, according to his individual preferences. Cookies usually contain the name of the website, the storage time of the end device and a unique number.

• How do we use cookies?

lexacont.com uses cookies to adapt the content of the page to the user’s preferences and to optimize the use of the website. Through them we also create anonymous statistics (regarding the user’s behavior on the site) in order to improve the structure and content of the site. The goal is to provide optimal results for you personally.

• What type of cookies do we use?

We use two types of cookies – “session” and “fixed”. Session cookies are temporary files that are on your device until you exit the website or disable the software you use to browse the web (web browser). The cookies are “fixed” (“fixed”) for the period specified in the parameters of the “cookies” or until they are removed manually by the user.

You can learn more about cookies here and how they are used by Google here.

• Cookies and personal data

The personal data collected by cookies can only be used to perform specific functions on the site related to the user. Personal data is encrypted to prevent access by unauthorized persons.

• Deletion of cookies and refusal

If you do not want to allow cookies at all or want to use only certain cookies, please review your browser settings. You can use your browser settings to withdraw your consent to the use of cookies at any time, as well as to delete already accepted cookies.

Please note that disabling certain cookies may restrict your access to certain features and parts of content.

To opt out of Google Analytics tracking on our websites, use http://tools.google.com/dlpage/gaoptout.

If you wish to opt out of third-party cookies in connection with advertisements based on your interests, visit www.youronlinechoices.eu/bg

• What are web bookmarks

A web bookmark (also called a web beacon or plain GIF) is a transparent graphic image (usually 1 pixel x 1 pixel) that is inserted into online content, video, or email and allows a server to read certain types of information from your device, such as when you view specific content or a specific email message.

• When we use web bookmarks

We use and allow selected third parties to use web bookmarks (usually in combination with cookies) to summarize information about your use of our website, your email interactions or other means of communication, to measure performance and to offer you appropriate content and ads.

For example, we may insert web bookmarks in emails or newsletters to determine if our messages have been opened, if action has been taken, and if our correspondence tools are working properly.

• Web bookmarks use refusal

Because web bookmarks are the same as any other content request included in the creation of the webpage, you cannot refuse or exclude them. You may be able to disable web bookmarks in e-mail messages by not downloading images contained in the messages you receive (this feature depends on the e-mail software used on your PC). Keep in mind that this action will not always override a web bookmark or other tools to automatically collect data from an email message due to the specific features of the email software. For more information, see the information provided with the email software or the service provider. Web bookmarks can be stopped in certain circumstances by turning off cookies or changing cookie settings in your browser.

 

Your rights and contacting us

You have the right to access all personal data that you have provided to us or that we store for you. You also have the right to request the correction, addition, restriction, transfer or deletion of your personal data, as well as to request clarifications regarding their processing. In certain cases, your request may be rejected on the basis of law, for example, when the provision of information will disclose personal data to another person, or when there is a legal prohibition on disclosing such information.

• Right of access

You can ask us to confirm whether we process your personal data and if the answer is yes, to request access to them. This is done by sending a request to us at the email or address below.

• Right of correction

You can ask us to correct your inaccurate personal data or to supplement those we already have.

• Right to object

If we process your data on the basis of our legitimate interest, you have the right to object at any time to the processing of this personal data for this specific purpose.

• Right to be deleted (right to be forgotten)

In certain circumstances, you may ask us to delete your personal data and if the law allows it, we will do so as soon as possible. In this case, we will no longer be able to provide you with our services.

• Right to limit processing

You can ask us to restrict the processing of your personal data. In this case, the relevant data will be marked and can be processed by us only for certain purposes.

• Right to data portability

In certain circumstances, you may have the right to receive your personal data that you have provided to us in a structured, frequently used machine-readable format (eg in digital format) and to request the transfer of this data to another person, without us impeding this, if such a transfer is technically feasible.

• Right to submit a complaint with a supervisory authority

If you believe that your personal data rights have been violated, please contact us to resolve the issue.

 

You can also contact the local data protection authorities and submit a complaint with them, especially if you live in a European Union country of residence or at the place of the alleged breach.

In Bulgaria, this is the Commission for Personal Data Protection:

Address: Sofia 1592, Prof. Tsvetan Lazarov 2

Website: www.cpdp.bg.

E-mail: kzld@cpdp.bg

Tel: 00359 2 9153518